Wise Technologies d.o.o. (“we,” “us,” or “our”) operates the Wise Timetable software and related services (“the Service”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the EU General Data Protection Regulation (GDPR) and other applicable laws.
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use the Service:
Account Information: name, email address, contact details, organization, and login credentials.
Usage Data: technical details about how you use the Service, including IP address, browser type, operating system, and access times.
Imported Data: any data uploaded or imported into Wise Timetable (e.g., courses, rooms, lecturers, student groups). Users remain responsible for the legality and accuracy of such data.
Support & Communication: correspondence with our support team, including requests, feedback, and inquiries.
2. How We Use Your Information
We process your personal data only for specific, lawful purposes, including:
Providing, maintaining, and improving the Service;
Managing user accounts and authentication;
Offering customer support;
Sending service updates, security notifications, or administrative messages;
Conducting analytics to improve system performance;
Fulfilling legal and regulatory obligations.
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (GDPR)
Our processing of your personal data is based on one or more of the following legal grounds:
Contract performance: to provide you with the Service you requested.
Legitimate interests: to improve our Service and maintain security.
Consent: when you voluntarily provide information for specific purposes.
Legal obligations: to comply with applicable laws and regulations.
4. Data Sharing and Transfers
We may share your information with trusted service providers who assist us in operating the Service (e.g., hosting, IT support).
Such providers are bound by confidentiality and data protection agreements.
We do not transfer personal data outside the European Economic Area (EEA) unless adequate safeguards are in place (e.g., EU Standard Contractual Clauses).
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
Account data: kept for the duration of your subscription.
Imported scheduling data: retained only as long as you use the Service.
Support communication: retained for a reasonable period for service quality and record-keeping.
6. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can guarantee absolute security.
7. Your Rights
Under GDPR, you have the following rights:
Right to access your personal data;
Right to correct inaccuracies;
Right to erasure (“right to be forgotten”);
Right to restrict processing;
Right to data portability;
Right to object to certain processing;
Right to withdraw consent at any time.
To exercise your rights, please contact us at info@wise-t.com
.
8. Cookies and Tracking
The Service may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. For more details, see our Cookie Policy [if you want to add one separately].
9. Children’s Privacy
Our Service is intended for universities and organizations, not for individual use by minors. We do not knowingly collect personal data from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Continued use of the Service constitutes acceptance of the revised Policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or how we process your data, please contact us:
Wise Technologies d.o.o.
Cesta 24. junija 23
1231 Ljubljana
Slovenia
Email: info_wise@wise-t.com
Wise Technologies Ltd.